World Dream Cruiser Guide

Yes, bookings had been opened since 8 October 2020. Dream Cruises is pleased to announce that World Dream sailings that are currently available for Singapore residents* are now also open to non-residents in Singapore, as well as international travelers, including those entering the country via the Vaccinated Travel Lanes (VTLs: https://safetravel.ica.gov.sg/vtl/requirements-and-process).
*Citizens, permanent residents, long term pass holders (student pass, dependent pass, long term visit pass and employment pass holders).

International travellers entering Singapore will have to fulfil the mandatory Border & Health Control Measures in Response to COVID-19 as implemented by the Immigration & Checkpoints Authority too be eligible to cruise. All guests, both local and international travelers will also need to undergo the mandatory pre-boarding Antigen Rapid Test (ART) at the cruise terminal and present a negative test result for COVID-19.

Also, with effect from 21 November 2021 onwards, all World Dream sailings will require its guests to be fully vaccinated for COVID-19, excluding children aged 12 years and below. Vaccinated guests must receive the full regimen of COVID-19 vaccines* at least 14 days before the cruising date to be eligible to cruise and also tested negative for the mandatory pre-boarding Antigen Rapid Test (ART) at the cruise terminal. For further peace of mind, World Dream crew members have also been fully vaccinated in accordance with prevailing national guidelines.
[*Pfizer-BioNTech / Comirnaty / Moderna / Sinovac-CoronaVac / WHO Emergency Use Listing (EUL) vaccines (such as Sinopharm and AstraZeneca)]

Note: Kindly note guests that are unfit for vaccination, including those with a medical certificate will NOT be eligible to cruise on World Dream.

When entering Singapore at the airport, you would have presented your vaccination certificates at the immigration counter for verification and processing. Subsequently, your status would have been update on your TraceTogether mobile app that you have downloaded. So upon check-in at the cruise terminal, please present your status via TraceTogether mobile app.

Note: For more information on Singapore’s Vaccination-differentiated Safe Management Measures (VDS), please visit the MOH website and the FAQ.

Yes, Future Cruise Credit (FCC) can be used to offset current cruise bookings.

Not applicable for cruise packages.

Guests are required to check-in at the designated time to minimize congestion at the terminal.

With immediate effect, guests that have travelled overseas and international travellers entering Singapore will be eligible to cruise provided they fulfill the mandatory Border & Health Control Measures in Response to COVID-19 as implemented by the Immigration & Checkpoints Authority.

Kindly note that guests that had entered Singapore in the last 7 days through a Vaccinated Travel Lane (VTL) arrangement will not be allowed to cruise.

Yes, since there are no port of calls, Singaporean passport holders can sail provided that your passport has not expired by the end of the cruise date. However all foreign passport holders will need a minimum of 6 months validity from the completion date of their cruise to be eligible to cruise.

All guests cruising on World Dream are required to undergo the mandatory COVID-19 Antigen Rapid Test (ART) at the cruise terminal. This includes all guests that have been vaccinated or have recovered from COVID-19.
The cost of the pre-boarding COVID-19 tests will be waived for new World Dream bookings made from 18 January 2021 onwards (until further notice) for cruises departing from 20 January 2021 until 1 April 2022.

Guests that had completed the full vaccination regimen in Singapore will still be required to undergo the pre-boarding ART test for the safety of all guests and crew.

Yes, guests detected with fever / respiratory symptoms / failed the health criteria will be subjected to a second evaluation check by a medical officer and individuals not meeting these criteria will be denied check-in / boarding.

All guests are subject to a compulsory COVID-19 test before boarding. Anyone tested positive for COVID-19 will be denied boarding.

If a guest is unable to cruise with us, we will extend our Future Cruise Credit (FCC) voucher to provide them with flexible rebooking options.

Immediate family members and close contact traveling partners will be prohibited from check-in / boarding and subject to further evaluation by the onsite medical health officials. A Cruise Credit voucher will be provided for future sailings.

All guests are required undergo the mandatory COVID-19 Antigen Rapid Test (ART) at the cruise terminal by Genting Cruise Lines’ appointed medical team registered under the Singapore Ministry of Health.
Any other COVID-19 tests that are not taken at the cruise terminal on the day of departure will not be recognised.

Guests will be provided in advance with an appointment time to undergo the mandatory COVID-19 Antigen Rapid Test (ART) at the cruise terminal on the day of the departure. Results will be available within 1 hour.

COVID-19 Antigen Rapid Test (ART) will be conducted by a medical group registered under the Singapore Ministry of Health

Effective from 19 May 2021 sailings onwards, recovered COVID-19 patients (Serology Positive) will still be required to undergo the mandatory ART test at the terminal.

Based on prevailing national guidelines and a safety measure, World Dream is currently operating at 50% passenger capacity.

All guests are required to wear face masks in public areas, except when dining and engaging in strenuous sports / physical activities as per the requirements of the local authorities.

As Dream Cruises introduces mandatory vaccination for all cruising guests, excluding children aged 12 years and below from 21 November 2021 onwards, dine-in will automatically be available to all cruising guests.

Guests will be seated in permissible group size according to prevailing national guidelines. Dine in is allowed with group sizes of up to 5 vaccinated persons per table from the same or different household, provision for children 12 years and below applies.

Complimentary breakfast, lunch and dinner for each day of your cruise is available at the Dream Dining Room Upper (Deck 8 aft) and Lower (Deck 7 aft) or The Lido (Deck 16 aft). However, should you wish to enjoy an additional meal in / from these restaurants, a nominal amount of SGD 10 nett (breakfast) and SGD 15 nett (lunch & dinner) will be charged.

Social distancing rules apply for all on board activities, theatre seatings and public areas.

Guests may also choose to book facilities exclusively at a nominal fee.

Most of the on board facilities are in operation.

As Dream Cruises introduces mandatory vaccination for all cruising guests, excluding children aged 12 years and below from 21 November 2021 onwards, on board activities will automatically be available to all cruising guests.

Permitted onboard activities will continue to operate at reduced capacity and with enhanced social safe distancing measures.

Please refer to Dream Daily for the opening hours of the facilities.

Yes, with effect from 19 Feb 2021 (Friday), it will be mandatory for all of our guests to carry the TraceTogether Token or download the TraceTogether App when they cruise with us aboard World Dream.

All guests aged 7 years and above are also required to present their personal TraceTogether Token / App at the time of check-in. Dream Cruises reserves the right to refuse embarkation to any guest(s) who is/are not able to present it.

TraceTogether works by exchanging short-distance Bluetooth signals between tokens/phones to detect other participating TraceTogether users in close proximity.

Guests personal data will not be compromised as the contact tracing token / App is required by the Ministry of Health (MOH) for the purpose of COVID-19 tracing only, and it will not have GPS, internet or cellular connectivity to enable any form of tracking. The TraceTogether Token / App do not collect location data either.

User detail stored in the phone or the token can only be accessed by a health official.

For more info on the TraceTogether Token / App you can visit https://support.tracetogether.gov.sg/hc/en-sg

With effect from 7 April 2021, Tracey is a token issued to all guests and guests’ data will not be compromised as the token is used for the purpose of monitoring social distancing adherence and contact tracing which is required by the Ministry of Health . It will not have GPS, internet, or cellular connectivity.

Yes, guests will be required to pay SGD25 for the missing TRACEY.

From 22 November 2021, the permissible social gathering group size from 2 persons to 5 persons.

Any on board medical charges with symptoms related to COVID-19, including COVID-19 Antigen Rapid Test (ART) on the ship will not be charged to the guest.

For the Swimming pools, Jacuzzis and Gyms, guests will have to make reservations based on given time slots and adhere to the safe distancing measures and the limits of the number of guests for each slot. Guests will need to leave these facilities at the end of each designated time slots.

To provide a safe environment for guests, pools must implement Safe Management Measures (SMMs), as required by Enterprise Singapore (ESG), in accordance with the COVID-19 regulations. Pools can only admit a maximum number of guests according to the pools gross floor area. A minimum of 10 sqm is required per guest.

Outlet	Booking Required	Opening Hours	Max Capacity per Booking Slot	Time per Booking Slot
Main Pool	Yes	Embarkation Days: Open according to boarding schedule until 10pm Sea Days: 8am until 10pm Disembarkation Days: Close	26 guests	Max 1 hour
Palace Pool			16 guests
Jacuzzis			2 guests
Kids Pool @ Kids Water Park		Embarkation Days: 4pm until 7pm Sea Days: 9am until 7pm Disembarkation Days: Close	4 guests
Crystal Life Spa		Please refer to Dream Daily, Dream Weekender or Palace Privileges for details on board	4 guests*
Palace Spa			2 guests*
Palace Gymnasium			3 guests#
Crystal Life Fitness			16 guests#	Max 1.5 hours
*1st day: Both vaccinated & unvaccinated guests are allowed. 2nd day onwards: Only vaccinated guests are allowed. #Only vaccinated guests are allowed.

Main Pool
Reservations are required
Embarkation Days: Open according to boarding schedule until 10pm Sea Days: 8am until 10pm Disembarkation Days: Close
Each booking slot allows for a maximum of 26 guests
The max. duration of each booking slot is 1 hour
Palace Pool
Reservations are required
Embarkation Days: Open according to boarding schedule until 10pm Sea Days: 8am until 10pm Disembarkation Days: Close
Each booking slot allows for a maximum of 16 guests
The max. duration of each booking slot is 1 hour
Jacuzzis
Reservations are required
Embarkation Days: Open according to boarding schedule until 10pm Sea Days: 8am until 10pm Disembarkation Days: Close
Each booking slot allows for a maximum of 2 guests
The max. duration of each booking slot is 1 hour
Kids Pool @ Kids Water Park
Reservations are required
Embarkation Days: 4pm until 7pm Sea Days: 9am until 7pm Disembarkation Days: Close
Each booking slot allows for a maximum of 4 guests
The max. duration of each booking slot is 1 hour
Crystal Life Spa
Reservations are required
For opening hours, please refer to Dream Daily, Dream Weekender or Palace Privileges on board
Each booking slot allows for a maximum of 4 guests (1st day: Both vaccinated & unvaccinated guests are allowed. 2nd day onwards: Only vaccinated guests are allowed.)
The max. duration of each booking slot is 1 hour
Palace Spa
Reservations are required
For opening hours, please refer to Dream Daily, Dream Weekender or Palace Privileges on board
Each booking slot allows for a maximum of 2 guests (1st day: Both vaccinated & unvaccinated guests are allowed. 2nd day onwards: Only vaccinated guests are allowed.)
The max. duration of each booking slot is 1 hour
Palace Gymnasium
Reservations are required
For opening hours, please refer to Dream Daily, Dream Weekender or Palace Privileges on board
Each booking slot allows for a maximum of 3 guests (Only vaccinated guests are allowed.)
The max. duration of each booking slot is 1 hour
Crystal Life Fitness
Reservations are required
For opening hours, please refer to Dream Daily, Dream Weekender or Palace Privileges on board
Each booking slot allows for a maximum of 16 guests (Only vaccinated guests are allowed.)
The max. duration of each booking slot is 1.5 hours

Remember to supervise your child at all times when using the pool as children aged 12 years and under must be escorted by an adult at all times. Therefore, parents / guardians are required to book a slot not only for their child but for themselves as well.

We are pleased to inform that World Dream is the First Halal Friendly Cruise Ship in Asia Pacific regions.

The Lido (Deck 16), one of the most popular restaurants on World Dream offers a dedicated Halal buffet section for Muslim guests – certified based on OIC (Organisation of Islamic Corporation) / SMIIC (Standards and Metrology Institute for Islamic Countries) Standards. At the same time, the restaurant offers a dedicated vegetarian section that is certified by GVCS (Global Vegetarian Certification Services).

We also provide other holistic Halal friendly services featuring "Super Seacation" experiences including:

• - OIC SMIIC standards Halal Certified central kitchen with halal certified fresh ingredients for Halal cuisine
• - Prayer Room space (with Quran, prayer mats, compass, prayer dress for ladies)
• - Special attention of Doctors at Medical Centre (Deck 5)
• - Special arrangement of Spa/Therapist at Crystal Life Spa (Deck 15)
• - Special Sahur / Sehri Meals (Pre-Dawn Meal) OR Iftar Menu (Fast-breaking Meal) arrangements for the Muslim guests on board with the Ramadan related services

With effect from 20 February 2021, all guests disembarking will NOT be required to undergo a COVID-19 test at the cruise terminal as per the latest directive from the Singapore authorities.

However, all passengers will still be required to take a mandatory COVID-19 test and have a negative test result before boarding. This remains in line with STB's CruiseSafe certification programme, which requires cruise lines to put in place measures to detect potential COVID-19 cases. On-board testing capabilities are also required, and there will be swift isolation of suspected cases and close contacts until their test results are out.

The Singapore Tourism Board announced on 8 October 2020 that safe cruises will start from 6 Nov 2020 onwards and subject to Safe Management Measures with no port of calls. Hence there is no need to do so.

Guests should monitor their health (i.e. for fever ≥ 38°C and respiratory symptoms such as cough or breathlessness) and seek prompt medical attention when necessary.