World Dream Cruiser Guide


Updated as of 21 July 2021

World Dream Before You Cruise Flyer

What is the process for embarking guests to take the COVID-19 Antigen Rapid Test (ART) at the Marina Bay Cruise Centre Singapore?

Guests are strongly advised to follow their pre-set designated time for the COVID-19 Antigen Rapid Test (ART) (as indicated under ‘Your COVID-19 Test Time’ on the Cruise Ticket) on the date of departure.

All guests aged 7 and above are required to carry the TraceTogether Token or download the TraceTogether App for check-in at the cruise terminal and onboard World Dream.

Phase 2- Heightened Alert

With the latest rise in community cases associated with COVID-19 in Singapore, kindly be advised that Dream Cruises will heighten its safety and precautionary measures in line with prevailing national guidelines to safeguard the well-being of our guests and crew.

Kindly take note of the updated measures and policies as listed below, which are applicable for World Dream’s sailings from 23 July until 18 August 2021:

  • Onboard guest capacity will be further reduced to 25%
  • Guests bookings are to comply with the following:
    • Traveling groups limited to 2 guests per cabin.
    • Guests of the same household with bookings for more than 2 guests per cabin may opt to continue cruise with proof of valid documentation of the individuals’ household details. Kindly be advised guests are to comply with the current national guidelines and ensure accurate household details are provided to the cruise line.
    • Guests associated with the recent Jurong Fishery Port, KTV and any other active COVID-19 clusters in Singapore, including close contacts of these individuals, as well as individuals placed on a Stay Home Notice, Leave of Absence or issued a Quarantine Order will be prohibited from cruising.
  • Dine-in service at on board restaurants will be temporarily suspended during this period. For the comfort and convenience of our guests, take-away and room service options will be made available, featuring a wide variety of exciting Asian, international and Halal cuisine.
  • Temporary suspension of indoor mask-off activities in accordance with government guidelines
  • Permitted onboard activities will continue to operate at reduced capacity and with enhanced social safe distancing measures

Booking and Check-in

Cruise bookings are available to all Singapore residents*
*Citizens, permanent residents, long term pass holders (student pass, dependent pass, long term visit pass and employment pass holders).
Yes, Future Cruise Credit (FCC) can be used to offset current cruise bookings.
Guests are required to check-in at the designated time to minimize congestion at the terminal.
Individuals that have travelled overseas within 21 days of the cruise departure date, regardless of travel history, will be prohibited from taking a cruise and embarking on the ship as per the requirement of the Ministry of Health.

Pre-boarding Test

All guests cruising on World Dream will be required to undergo the mandatory COVID-19 Antigen Rapid Test (ART) at the cruise terminal. This includes all guests that have been vaccinated or have recovered from COVID-19.
The cost of the pre-boarding COVID-19 tests will be waived for new World Dream bookings made from 18 January 2021 onwards (until further notice) for cruises departing from 20 January 2021 until 1 April 2022.
Guests that had completed the full vaccination regimen in Singapore will still be required to undergo the pre-boarding ART test for the safety of all guests and crew.
Immediate family members and close contact traveling partners will be prohibited from check-in / boarding and subject to further evaluation by the onsite medical health officials. A Cruise Credit voucher will be provided for future sailings.
All guests are required undergo the mandatory COVID-19 Antigen Rapid Test (ART) at the cruise terminal by Genting Cruise Lines’ appointed medical team registered under the Singapore Ministry of Health.
Any other COVID-19 tests that are not taken at the cruise terminal on the day of departure will not be recognised.
Guests will be provided in advance with an appointment time to undergo the mandatory COVID-19 Antigen Rapid Test (ART) at the cruise terminal on the day of the departure. Results will be available within 1 hour.
COVID-19 Antigen Rapid Test (ART) will be conducted by a medical group registered under the Singapore Ministry of Health

Onboard Safety and Preventive Measures

Based on prevailing national guidelines and a safety measure, World Dream will be operating back at 25% capacity from 23 July -18 August 2021 onwards.
All guests are required to wear face masks in public areas, except when dining and engaging in strenuous sports / physical activities as per the requirements of the local authorities.

Dine-in service at on board restaurants will be temporarily suspended from 23 July – 18 Augus 2021. For the comfort and convenience of our guests, take-away and room service options will be made available, featuring a wide variety of exciting Asian, international and Halal cuisine.

During this time, we will be focusing our attention on the implementation of our health and hygiene guidelines and protocols to provide the safest and most care-free cruise experience with peace of mind for all on board.

We will constantly review our operations and offerings in accordance the local authorities’ requirements to continuously offer our guests additional and exciting services and facilities in the near future.

*Please refer to Dream Daily for the opening hours of the facilities.

Yes, with effect from 19 Feb 2021 (Friday), it will be mandatory for all of our guests to carry the TraceTogether Token or download the TraceTogether App when they cruise with us aboard World Dream.

All guests aged 7 years and above are also required to present their personal TraceTogether Token / App at the time of check-in. Dream Cruises reserves the right to refuse embarkation to any guest(s) who is/are not able to present it.

TraceTogether works by exchanging short-distance Bluetooth signals between tokens/phones to detect other participating TraceTogether users in close proximity.
Guests personal data will not be compromised as the contact tracing token / App is required by the Ministry of Health (MOH) for the purpose of COVID-19 tracing only, and it will not have GPS, internet or cellular connectivity to enable any form of tracking. The TraceTogether Token / App do not collect location data either.

User detail stored in the phone or the token can only be accessed by a health official.

For more info on the TraceTogether Token / App you can visit https://support.tracetogether.gov.sg/hc/en-sg
With effect from 7 April 2021, Tracey is a token issued to all guests and guests’ data will not be compromised as the token is used for the purpose of monitoring social distancing adherence and contact tracing which is required by the Ministry of Health . It will not have GPS, internet, or cellular connectivity.
Yes, guests will be required to pay SGD25 for the missing TRACEY.
Any on board medical charges with symptoms related to COVID-19, including COVID-19 Antigen Rapid Test (ART) on the ship will not be charged to the guest.

For the Swimming pools and Jacuzzis, guests will have to make reservations based on given time slots and adhere to the safe distancing measures and the limits of the number of guests for each slot. Guests will need to leave the pool at the end of each designated time slots.

To provide a safe environment for guests, pools must implement Safe Management Measures (SMMs), as required by Enterprise Singapore (ESG), in accordance with the COVID-19 regulations. Pools can only admit a maximum number of guests according to the pools gross floor area. A minimum of 16 sqm is required per guest.

Outlet Booking Required Opening Hours Max Capacity per Booking Slot Time per Booking Slot
Main Pool Yes Embarkation Days: Open according to boarding schedule until 10:00 pm

Sea Days: 8:00 am until 10:00 pm

Disembarkation Days: Closed
16 guests Max 1 hour
Palace Pool 10 guests
Kids Pool @ Kids Water Park 2 guests
Jacuzzis 2 guests
Crystal Life Spa Please refer to Dream Daily, Dream Weekender or Palace Privileges for details on board 2 guests Max 1.5 hours
Crystal Life Fitness 4 guests
Palace Spa Temporarily closed
Palace Gymnasium
Main Pool
Reservations are required
Embarkation Days: Open according to boarding schedule until 10:00 pm

Sea Days: 8:00 am until 10:00 pm

Disembarkation Days: Closed
Each booking slot allows for a maximum of 16 guests
The max. duration of each booking slot is 1 hour
Palace Pool
Reservations are required
Embarkation Days: Open according to boarding schedule until 10:00 pm

Sea Days: 8:00 am until 10:00 pm

Disembarkation Days: Closed
Each booking slot allows for a maximum of 10 guests
The max. duration of each booking slot is 1 hour
Kids Pool @ Kids Water Park
Reservations are required
Embarkation Days: Open according to boarding schedule until 10:00 pm

Sea Days: 8:00 am until 10:00 pm

Disembarkation Days: Closed
Each booking slot allows for a maximum of 2 guests
The max. duration of each booking slot is 1 hour
Jacuzzis
Reservations are required
Embarkation Days: Open according to boarding schedule until 10:00 pm

Sea Days: 8:00 am until 10:00 pm

Disembarkation Days: Closed
Each booking slot allows for a maximum of 2 guests
The max. duration of each booking slot is 1 hour
Crystal Life Spa
Reservations are required
For opening hours, please refer to Dream Daily, Dream Weekender or Palace Privileges on board
Each booking slot allows for a maximum of 2 guests
The max. duration of each booking slot is 1.5 hour
Crystal Life Fitness
Reservations are required
For opening hours, please refer to Dream Daily, Dream Weekender or Palace Privileges on board
Each booking slot allows for a maximum of 4 guests
The max. duration of each booking slot is 1.5 hours
Palace Gymnasium & Palace Spa
Temporarily closed
Remember to supervise your child at all times when using the pool as children aged 12 years and under must be escorted by an adult at all times. Therefore, parents / guardians are required to book a slot nor only for their child but for themselves as well.

Muslim-Friendly Experience

We are pleased to inform that World Dream is the First Halal Friendly Cruise Ship in Asia Pacific regions.

The Lido (Deck 16), one of the most popular restaurants on World Dream offers a dedicated Halal buffet section for Muslim guests – certified based on OIC (Organisation of Islamic Corporation) / SMIIC (Standards and Metrology Institute for Islamic Countries) Standards. At the same time, the restaurant offers a dedicated vegetarian section that is certified by GVCS (Global Vegetarian Certification Services).

However, guests may also savour the Halal and vegetarian food from other F&B restaurants such as Dream Dining Room Lower (Deck 7) or in the comfort of their cabins (upon request).

We also provide other holistic Halal friendly services featuring "Super Seacation" experiences including:

  • - OIC SMIIC standards Halal Certified central kitchen with halal certified fresh ingredients for Halal cuisine
  • - Prayer Room space (with Quran, prayer mats, compass, prayer dress for ladies)
  • - Special attention of Doctors at Medical Centre (Deck 5)
  • - Special arrangement of Spa/Therapist at Crystal Life Spa (Deck 15)
  • - Special Sahur / Sehri Meals (Pre-Dawn Meal) OR Iftar Menu (Fast-breaking Meal) arrangements for the Muslim guests on board with the Ramadan related services

Destination Cruises

Effective from 6 May 2021, all international guests are now able to book cruises sailing from 2 Jan – 31 March 2022. However, your eligibility to board the vessel will be subjected to the travel regulations of your home country, and the countries that you will be visiting including Singapore. International guests should constantly check the travel advisory for updates.
Under the Cruise as You Wish policy, guests have the option to cancel their bookings 48 hours prior to the departure date and will be entitled to Future Cruise Credits via their original booking source.

Disembarkation

With effect from 20 February 2021, all guests disembarking will NOT be required to undergo a COVID-19 test at the cruise terminal as per the latest directive from the Singapore authorities.

However, all passengers will still be required to take a mandatory COVID-19 test and have a negative test result before boarding. This remains in line with STB's CruiseSafe certification programme, which requires cruise lines to put in place measures to detect potential COVID-19 cases. On-board testing capabilities are also required, and there will be swift isolation of suspected cases and close contacts until their test results are out.
The Singapore Tourism Board announced on 8 October 2020 that safe cruises will start from 6 Nov 2020 onwards and subject to Safe Management Measures with no port of calls. Hence there is no need to do so.

Guests should monitor their health (i.e. for fever ≥ 38°C and respiratory symptoms such as cough or breathlessness) and seek prompt medical attention when necessary.


Due to the ongoing and evolving government requirements, kindly be advised the guest conduct guidelines, travel restrictions, health and safety protocols are subject to change without prior notice, which may result in further changes for current on board offerings, itineraries and destinations. Guests are strongly recommended to check the Important Notice for the latest updates.