World Dream Cruiser FAQ
What is the process for embarking guests to take the COVID-19 Antigen Rapid Test (ART) at the Marina Bay Cruise Centre Singapore?
All guests are strongly advised to follow their pre-set designated time for the COVID-19 Antigen Rapid Test (ART) (as indicated under ‘Your COVID-19 Test Time’ on the Cruise Ticket) on the date of departure.
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Booking and Check-in
*Citizens, permanent residents, long term pass holders (student pass, dependent pass, long term visit pass and employment pass holders).
Pre-boarding Test
The cost of the pre-boarding COVID-19 tests will be waived for new World Dream bookings made between 18 January (after noon time) and 28 February 2021 for cruises departing from 20 January until 28 March 2021.
(Note: Guest will be required to pay for the COVID-19 Antigen Rapid Test (ART) for the future sailing, as he / she had used up the current COVID-19 Antigen Rapid Test (ART) charges.
Any other COVID-19 tests that are not taken at the cruise terminal on the day of departure will not be recognised.
Onboard Safety and Preventive Measures
For inclusive on board restaurants, guests are required to adhere to the social distancing practices when lining-up with markers available for reference.
Guests are given a pre-set timing if the restaurant capacity has reached its peak with the extension of the meal timings. Informative screens provide guests with updates of the status and capacity of the dining venue.
During this time, we will be focusing our attention on the implementation of our health and hygiene guidelines and protocols to provide the safest and most care-free cruise experience with peace of mind for all on board.
We will constantly review our operations and offerings in accordance the local authorities’ requirements to continuously offer our guests additional and exciting services and facilities in the near future.
*Please refer to Dream Daily for the opening hours of the facilities.
To provide a safe environment for guests, pools must implement Safe Management Measures (SMMs), as required by Enterprise Singapore (ESG), in accordance with the COVID-19 regulations. Pools can only admit a maximum number of guests according to the pools gross floor area. A minimum of 8 sqm is required per guest.
Outlet | Booking Required | Opening Hours | Max Capacity per Booking Slot | Time per Booking Slot |
---|---|---|---|---|
Main Pool | Yes | Embarkation days: Open according to boarding schedule until 10:00 pm Sea days: 8:00 am until 10:00 pm Disembarkation days: Closed |
33 guests | Max 1 hour |
Kids Pool @ Kids Water Park | 5 guests | |||
Zouk Beach Club Jacuzzis | 2 guests | |||
Palace Pool | 20 guests | |||
Crystal Life Fitness | For opening hour, please refer to Dream Daily / Dream Weekender / Palace Privileges | 22 guests (incl. group fitness classes of 4 guests max.) | Max 1.5 hours | |
Palace Gymnasium & Studio | 3 guests | |||
Palace Spa | 3 guests |
Main Pool |
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Reservations are required |
Embarkation days: Open according to boarding schedule until 10:00 pm Sea days: 8:00 am until 10:00 pm Disembarkation days: Closed |
Each booking slot allows for a maximum of 33 guests |
The max. duration of each booking slot is 1 hour |
Kids Pool @ Kids Water Park |
Reservations are required |
Embarkation days: Open according to boarding schedule until 10:00 pm Sea days: 8:00 am until 10:00 pm Disembarkation days: Closed |
Each booking slot allows for a maximum of 5 guests |
The max. duration of each booking slot is 1 hour |
Zouk Beach Club Jacuzzis |
Reservations are required |
Embarkation days: Open according to boarding schedule until 10:00 pm Sea days: 8:00 am until 10:00 pm Disembarkation days: Closed |
Each booking slot allows for a maximum of 2 guests |
The max. duration of each booking slot is 1 hour |
Palace Pool |
Reservations are required |
Embarkation days: Open according to boarding schedule until 10:00 pm Sea days: 8:00 am until 10:00 pm Disembarkation days: Closed |
Each booking slot allows for a maximum of 20 guests |
The max. duration of each booking slot is 1 hour |
Crystal Life Fitness |
Reservations are required |
For opening hour, please refer to Dream Daily / Dream Weekender / Palace Privileges |
Each booking slot allows for a maximum of 22 guests (incl. group fitness classes of 4 guests max.) |
The max. duration of each booking slot is 1.5 hour |
Palace Gymnasium & Studio |
Reservations are required |
For opening hour, please refer to Dream Daily / Dream Weekender / Palace Privileges |
Each booking slot allows for a maximum of 3 guests |
The max. duration of each booking slot is 1.5 hour |
Palace Spa |
Reservations are required |
For opening hour, please refer to Dream Daily / Dream Weekender / Palace Privileges |
Each booking slot allows for a maximum of 3 guests |
The max. duration of each booking slot is 1.5 hour |
Muslim-Friendly Experience
We are pleased to inform that World Dream is the First Halal Friendly Cruise Ship in Asia Pacific regions.
The Lido (Deck 16), one of the most popular restaurants on World Dream offers a dedicated Halal buffet section for Muslim guests – certified based on OIC (Organisation of Islamic Corporation) / SMIIC (Standards and Metrology Institute for Islamic Countries) Standards. At the same time, the restaurant offers a dedicated vegetarian section that is certified by GVCS (Global Vegetarian Certification Services).
However, guests may also savour the Halal and vegetarian food from other F&B restaurants such as Dream Dining Room Lower (Deck 7) or in the comfort of their cabins (upon request).
We also provide other holistic Halal friendly services featuring "Super Seacation" experiences including:
- - OIC SMIIC standards Halal Certified central kitchen with halal certified fresh ingredients for Halal cuisine
- - Prayer Room space (with Quran, prayer mats, compass, prayer dress for ladies)
- - Special attention of Doctors at Medical Centre (Deck 5)
- - Special arrangement of Spa/Therapist at Crystal Life Spa (Deck 15)
- - Special Sahur / Sehri Meals (Pre-Dawn Meal) OR Iftar Menu (Fast-breaking Meal) arrangements for the Muslim guests on board with the Ramadan related services
Disembarkation
Guests should monitor their health (i.e. for fever ≥ 38°C and respiratory symptoms such as cough or breathlessness) and seek prompt medical attention when necessary.
To find out more about Dream Cruises' safety and preventive measures, please refer to our Travel Advisory Updates.